Finding the right digital marketing agency wasn't easy for us. We had so many things to think about, like whether the agency can actually deliver on their promises or if they will drain my cash every month with no return. After meeting with Aaron and Samantha, I knew I found the right partner. They had a great approach with a can-do attitude. They had a no-nonsense approach and fully understood my needs moving forth. I gained a thorough understanding of The Charles background, longevity of their current clients and account teams and their experience in my vertical. They ensured me that they value their clients and want them to succeed via frequent communication. They assigned me to a team and explained reasons why, they were also very flexible on terms which was beneficial for us. What I liked most was their fresh ideas. Now, they know my business inside and out, have already delivered above and beyond as promised and still remain in contact for the long haul. Amazing job! Highly recommended!