IntelliShop Helps Cabinets to Go Boost Positive Online Feedback
Qualitative Research
Data Analytics
Customer Experience
Project Overview
After thoroughly assessing Cabinets To Go’s needs, we implemented an Online Review Management program to increase the number of reviews. Additionally, we provided a monthly analysis of their overall online presence, along with detailed reports for each region. These reports were distributed to regional managers, enabling Cabinets To Go management to understand the performance of individual locations and identify areas for improvement.Client
Cabinets to GoTags
customer experience
cx
online review management
online reputation
voice of the customer
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